Aeropostale

2.67 out of 5

Based on 12 reviews

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19400 Gulf Fwy

Friendswood, TX77546

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(281) 480-8669

About Aeropostale

RADIOTELEPHONE COMMUNICATION

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Reviews

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Very disappointing

Posted byJKingon 11/9/2009

I got my hair styled at Toni & Guy's believing it would be a safe, good place I could trust. I told the stylist EXACTLY what I wanted and how I took care of my hair. Either she didn't listen or just wanted to do it her way. It is awful!! I am going to have to pay again to get it fixed. It will probably have to be cut short to fix it and I do not want short hair. Be VERY CAREFUL about this salon!!

Mostly good.................

Posted bytrisha6341on 11/4/2009

I have been going to this Toni and Guy location since they opened about 7 years I guess. I have had some great stylist there. Adrianne is one and Angelica is another. There is a huge turn around on colorist though but I have usually gotten good results. Like everyone else I think Jonathon sucks. He gives guys a great cut but not the women that I can tell. Also his attitude sucks. He does act like you owe him something. I have spent literally thousands of dollars there and have rarely if ever made a fuss except a time back I was very disappointed and he told me I burned my own hair was what was wrong! What great service. They don't send out any cards or coupons or anything for their loyal customers which would be nice at least once a year. Anyway I do like the results I get there MOST of the time so that's why I go back.

AWSOME

Posted byDEEANNA2009on 10/19/2009

I LOVED THIS HAIR SALON I HAVE BEEN TO SEVERAL SALONS VISABLE CHANGES,TNT,ECT BUT TONI AND GUY IS THE BEST LACY IS THE BEST HAIR TECH THERE IS I GOT HIGHLIGHTS AND COLOR AND SHE WAS REALLY PATIENT AND WAS VERY HARD WORKING TO MAKE ME HAPPY I WILL BE GOING BACK FOR SURE

Disappointed!

Posted bytoooldon 7/21/2009

I would like to give this stylist a 0 rating! I am new in the area and on July 11 my husband and I went to baybrook mall in search for a salon. We came across Toni & Guy, so we watched through the glass window for awhile. I really liked one of the stylists hairstyle (her station was by the window) so we went in and i asked who had cut her hair. The receptionist told me it was Jonathon and that he could cut my hair in about 40 minutes. I went ahead and took the appointment, she also said we would have a consultation first. Jonathon came out, I pointed out the haircut exactly like the stylist by the window and all he said was ok, no problem, while he was dancing around and singing. THE RESULTS: It looks nothing like the style I asked for. It was a Bob stlye. My hair was long enough to get that stlye too! I came out with a very short bowl cut in the back and a very short "SPIKED" hairstyle! I am 58 years old! For pete's sake I don't need a spiked hairdo! I also want to mention my husband paid $94.00 plus tax & tip for this embarassing style. I feel degraded and abused! I would like to get my money back .Can anyone reccommend someone I can trust and that will give me what I really want and is not so expensive, After my hair grows back!

Going downhill

Posted byCSMobileUser2on 7/7/2009

I have been a client at the salon for a number of years. I continued to move from stylist to stylist because the turnover is terrible but everyone was always very educated and up to date. However, for the past couple years I've been seeing kristin for my colour and was happy with the way she had done my colour. I wasn't always happy with my stylist jonathon but he gave a good haircut so I put up with his antics. And that's exactly what they are, antics. He acts like everyone who walks through those glass doors owes him something and Tver should feel lucky to have him cut their hair. I finally had enough one time after seeing him reprimand a coworker in the middle of a very busy mall. I mentioned something to him about the turnover and maybe if he didn't treat his staff the way he does he would be able to keep his talented staff. And not to my suprise he brushed it off as it's business. I'm very glad to see someone post where kristin is and will be making an appointment as soon as I can. The colourisfs seem to be on a different page than she is. I've seen several of the girls they recommend I see and have been unhappy with all of them. The educator Rachel seems to be very careless in her resolving of my hair disaster. Her response was well that's really the best we can do. Not quite good enough anymore baybrook!